Redefining the Middle Manager Role
A bank redefined the [middle manager] role. They knew the role had become unwieldy, and as they looked into it they found that just by having a direct report, every people manager had 105 tasks to do. Some of these tasks made sense for a manager: performance reviews and coaching. But there were other things, like simple approvals of credit cards or expense reports, that … [ Read more ]
Authors: Bill Schaninger, Bryan Hancock, Emily Field | Source: “The future of middle management” | Original Publication: The McKinsey Quarterly | Subjects: Management, Organizational Behavior