A Better Employee Suggestions System
AT&T has built a digital infrastructure enabling all employee suggestions to be logged online. A small, dedicated team regularly reads and triages the suggestions, sending each promising one to a designated leader or expert who is obligated to consider it and respond. Employees can see the progress of each suggestion and log comments. Other companies have developed systems that enable employees to “vote up” or … [ Read more ]
Author: Rob Markey | Source: “The four secrets to employee engagement” | Original Publication: Harvard Business Review | Subjects: Management, Organizational Behavior | Company: AT&T