Have Every New Employee Do Customer Support for Two Weeks
Have every new employee do customer support for two weeks. The first week is a typical “first week at a new company” which includes a formal day of orientation on the first day. The next four days are structured around on-boarding the person and getting them involved in their role and their team, but not too deeply. This allows there to be a “break in … [ Read more ]
Author: Brad Feld | Source: Have Every New Employee Do Customer Support for Two Weeks | Subjects: Customer-Related, Human Resources, Management, Organizational Behavior