Find Out What Your Employees Really Think

37signals recently held a Comedy Central-style celebrity roast of its top-selling product in an attempt to find out what employees really thought were its weaknesses and ways it could be improved.

How was this different than the usual product meeting? For one thing, everyone was there. Designers, programmers, customer service folks—everyone had an opportunity to rip on something without worrying about hurt feelings. People … [ Read more ]