“Triage” Project Work to Maximize Expert’s Time

A leading company in the area of project management employs a “triage” system to maximize the effectiveness of its key engineers. Moderately-skilled workers assess the work to quickly identify work that less-skilled workers or novices can perform and free up experts to handle the more challenging, complex work (see fgure).

A Horizontal Process for Managing Projects

A “horizontal” focus is evolving as leading companies stress the importance of cross-project capabilities. For example, one leading company established a central program management group to oversee functional areas across the organization—including procurement and finance—and deliver projects across business units. Projects are put through a cross-functional approval process to ensure they meet all designated criteria and leverage existing knowledge and scale. The group also monitors … [ Read more ]