Improving the Company by Doing Less

Instead of asking employees to suggest new initiatives to improve the company, why not turn the question around? Ask employees for ideas about what to terminate. Employees often respond with a slew of good suggestions. …Regularly ask yourself, your managers, and the whole company: “Which of our current activities would we start now if they weren’t already under way?” Then eliminate all the others.

Enhance Managers’ Ability to Commit Deeply to Projects

In 1984, Michael Hilti, then CEO and now Chairman of the Supervisory Board, launched an initiative designed to enhance his managers’ ability to commit deeply to projects. “I want our managers to take responsibility for what they do”, he said. “One of the central conditions for this is that they love what they do. The second is that they are aware that they have choices. … [ Read more ]