Upward Feedback and Culture Feedback Surveys

Managers must be evaluated both on what they get done and how they get it done. The “how” is often overlooked and undervalued. In terms of the “how,” determine whether the person works well cross-functionally, represents the company‘s values in both word and deed, receives strong upward feedback, and whether their team of reports has a high level of satisfaction working at the company.

To measure … [ Read more ]

Skip-Level Meetings

If you manage managers, it’s very powerful to set up a recurring catch up with their direct reports. These are commonly referred to as “skip-level” meetings, and they’re the only way to get an accurate sense of how your direct reports are leading — and how people on their teams are feeling about the business and the strategy you’ve set. It’s also an efficient way … [ Read more ]