Google appears to have discovered a way to pay people for being helpful without making it transactional. The company invites employees to nominate colleagues who have been helpful to receive small cash rewards. By making the rewards a product of peer nomination, Google converts a cash payment into a symbol of appreciation. As a result, people are less likely to see the reward as cheapening their noble behavior.
Source: “Pay for Performance: When Does It Fail?”
Original Publication: Management and Business Review (MBR)
Subjects: Human Resources, Organizational Behavior
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