Identifying Employee Skill Gaps

Identifying the areas where organizations need to improve their capabilities most is an important step in any change effort. Such a skill is helpful particularly in times of cost-cutting–where limited training resources must be used to close the critical competency gaps that prevent companies from meeting business objectives.

However, many training programs don’t yield the desired results. One reason is that they are usually launched … [ Read more ]

Educating IT Professionals in Business Strategy

A very successful technique for educating IT professionals in business strategy is to assign them to mentor senior corporate executives. In what turns out to be mutual mentoring, the business professionals learn what the company’s IT systems can do, how to evaluate and use different PC software, navigate the Internet, and how to better understand IT as they’re teaching the IT professionals how rational decision-making … [ Read more ]

The Crucible of Training

Recruits are not addressed as “Marines” for nearly three months; they must first pass through the crucible of training. Why is it we, in private enterprise, greet our new employees with “Welcome to the team,” without creating the conditions that make for a meaningful graduation from our own training? We should be saying, instead, “Welcome to the best training program in the industry. In a … [ Read more ]

Leverage Your Learning/Training Spending

Require anyone who spends time in a seminar, conference, or training class to come back and share what they have learned and how they will apply the knowledge. This not only reinforces the learning but also creates a ripple effect in a learning circle. Follow-up within a short time frame to see if the employee has put any of the ideas into practice.