Sometimes workplace rules don’t have anything to do with customer engagement, a better workplace, limiting risk or liability, or avoiding catastrophes—they exist to make life easier for a small part of the organization without any regard for other more important factors. These rules ensure compliance with the policies of a particular department. And those in that department often fiercely guard and protect their rules.
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Author: Tom Rieger | Source: “Guarding the Guards: Crushing the Bureaucratic Rules that Limit Success” | Original Publication: ChangeThis | Subjects: Management, Organizational Behavior