Share all core strategic measurements (including “confidential” financial, and operating data) with everyone in your organization. Treat people like full-fledged business partners and they’ll act that way. But don’t snow them under with a blizzard of meaningless reports and numbers. Train everyone how to read these data. Show them how to relate the measurements to their daily operations and improvement activities.
Author: Jim Clemmer
Source: “Education and Communications Pathways and Pitfalls”
Subjects: Leadership, Management
Source: “Education and Communications Pathways and Pitfalls”
Subjects: Leadership, Management
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