An Award for Complaining
Headsets.com president and CEO Mike Faith offers employees several opportunities to earn bonuses. The most unique one is a $50 award for complaining. “On their time sheets every week, people have an opportunity to make comments, from praise for another employee to complaints. I pick a bunch each week to pay $50 to. I’m most often eager to pay for complaints. Whether I think it’s … [ Read more ]
Author: Lesley Hensell | Source: The Root of All Great Service | Original Publication: CRM Buyer