Open Book Management Tips
HCL delivers detailed financial performance data broken out by business unit regularly to employees’ desktops. This has stimulated employees to ask more questions, volunteer more ideas, and challenge their managers more often. In turn, everyone is making better decisions — the kind of decisions that directly affect the customer’s experience. Similarly, in a bold twist on the 360-degree employee appraisal tool, all appraisals are posted … [ Read more ]
Author: Vineet Nayar | Source: “The Thought Leader Interview: Vineet Nayar” | Original Publication: strategy+business | Subjects: Management, Organizational Behavior