Develop your “stump speech” or “talking points” among your management team before any of you heads out to give your version to the rest of the organization. This generally includes messages around your Change Drivers, Focus and Context (vision, values, and purpose), key goals and priorities, change/improvement plans, and such.
Author: Jim Clemmer | Source: Education and Communications Pathways and Pitfalls | Subjects: Change Management, Leadership, Management
Develop highly visible scoreboards, bulletin boards, or voice mail, electronic or printed announcements of progress toward team and organization goals and priorities.
Author: Jim Clemmer | Source: Education and Communications Pathways and Pitfalls | Subjects: Management, Organizational Behavior
Share all core strategic measurements (including “confidential” financial, and operating data) with everyone in your organization. Treat people like full-fledged business partners and they’ll act that way. But don’t snow them under with a blizzard of meaningless reports and numbers. Train everyone how to read these data. Show them how to relate the measurements to their daily operations and improvement activities.
Author: Jim Clemmer | Source: Education and Communications Pathways and Pitfalls | Subjects: Leadership, Management