Instead of asking, “Are we all on the same page?” or, “What am I missing?” and accepting predictable responses, one should conclude a meeting by going around the room and asking each person to say aloud what she is committing to do and by what date. If you establish a pattern of asking people at the end of a meeting to explicitly state everything to which they’ve just committed, they’ll learn to pay better attention and more rigorously capture their responsibilities—if only to make it possible to get out of the room faster!
Source: “There Must Be Some Misunderstanding”
Original Publication: The Conference Board Review
Subject: Organizational Behavior