The Power of Random Coffees

One of the biggest challenges in fast-growing companies is silos. Imaginary walls spring up between departments. Before you know it, the sales team and the engineering team, for instance, feel like two totally different companies. They’re not meshing socially and — just as worrying — they’re not collaborating or exchanging information on projects. This lack of coordination inevitably hurts the final product and the customer’s experience.

This is a huge problem and there’s really no easy fix. But one hack we’ve discovered to at least break the ice is a random coffee program. Employees sign up and are paired with a peer — blind date-style — from another department. They then set up a time to meet over a coffee break. It turns out this can be just the nudge needed to open up a future connection with other teams. It’s not that people don’t want to cross departmental divides, after all: Oftentimes, it’s simply that they don’t have a space or a system to do so.

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