A fearless workplace frees people to take the risks innovation requires. At W.L. Gore, the Delaware chemical products company famous for Gore-Tex and other high-performance products, mistakes made in the pursuit of novel solutions are accepted as part of the creative process. When a project is killed, staff members celebrate its passing with beer and champagne. When a project fails, a post-mortem is conducted. Flawed concept or poor execution? Bad decisions? The goal of these post-mortems is not to punish, but to learn and improve.
Source: “To Innovate, Get the People Issues Right”
Original Publication: Babson Insight
Subjects: Management, Organizational Behavior, Project Management