Implementing Change? Poll Your Employees

In almost every large-change effort the change agent finds at least four identifiable groups of people – those who immediately support the change, those who are skeptical, those who are opposed to it on a rational basis, and those who are implacably opposed and cannot be convinced to change their minds, at least through rational argument. Here’s an idea: put a poll on the company intranet asking people to classify themselves in one of the four categories after announcing a change effort but before implementing. You could even considering asking to what degree each respondent wished to be involved or have his or her voice heard on the subject. Likewise, solicit open-ended feedback to be considered by the change management group.

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