25 Posts found for Publisher: First Round Review

Social influence is particularly potent in group settings, so teams must proactively manage it in meetings. “There’s a fine line between the wisdom of crowds, where groups make better decisions than individuals, and groupthink, where individuals blindly follow a prevailing opinion,” says Jonah Berger. “Someone suggests doing X, and the next person, who might’ve been thinking of Y, will tend to go with X as … [ Read more ]

Author: Jonah Berger | Source: “The Goldilocks Effect and How to Harness Social Influence” | Original Publication: First Round Review | Subjects: Management, Organizational Behavior

Before candidates join for the interview round, Peoplism sends a thorough prep guide to sketch out expectations. “We tell the candidate most of the interview questions in advance. While it is a unique approach, I don’t understand why it’s that controversial and why other companies don’t do the same,” says co-founder Liz Kofman-Burns.

There are plenty of behind-the-scenes factors that contribute to someone being a … [ Read more ]

Authors: Amber Madison, Liz Kofman-Burns | Source: “Why Now’s the Perfect Time to Retool Your Hiring Process and Get Creative” | Original Publication: First Round Review | Subjects: Hiring, Human Resources | Company: Peoplism

Whether they’re stepping into an existing pair of shoes or carving out a brand-new role, new leaders often face a dose of skepticism from the org. “Whether we intend it or not, a lot of people have a wait-and-see approach. We’re excited about them, but is this going to work out? Versus having a vested interest in helping make that person successful,” says Anne Raimondi, … [ Read more ]

Author: Anne Raimondi | Source: “The 30 Best Pieces of Advice for Entrepreneurs in 2021” | Original Publication: First Round Review | Subjects: Human Resources, Organizational Behavior

Levels’ Sam Corcos has tinkered with a few time management techniques over the years, but the biggest win came from ditching his to-do list altogether and leveraging his calendar instead. Tactically, if Corcos has a task that needs to be completed, he now blocks off time for it on his calendar. “I used to have the habit of overcommitting myself, which became a major source of … [ Read more ]

Author: Sam Corcos | Source: “The 30 Best Pieces of Advice for Entrepreneurs in 2021” | Original Publication: First Round Review | Subjects: Personal Improvement, Productivity/Work Tips

To uncover the hidden traps of big new projects being considered, Jaleh Rezaei relies on the “black hat” technique, where you kick off new initiatives by asking a targeted tough question: “Let’s assume that it’s one year from now and we’ve failed at our goal. What went wrong?”

“This question creates a subtle shift from a very optimistic mindset to triggering the team’s problem-solving neurons. … [ Read more ]

Author: Jaleh Rezaei | Source: “Better Meetings Make for Better Days — 20 Tactical Ideas to Try Out With Your Team” | Original Publication: First Round Review | Subject: Management

Jean-Denis Grezè has seen time and time again that small gestures can have an outsized impact. “I’m a big believer in incentives that align with the culture and values. A funny one that people don’t realize can be super helpful is creating tokens — objects that you reward for a specific behavior,” he says. “You can create a subculture around a new value. Humans … [ Read more ]

Author: Jean-Denis Grezè | Source: “How to Build a Culture of Ownership and Other Engineering Leadership Tips from Plaid & Dropbox” | Original Publication: First Round Review | Subjects: Management, Organizational Behavior | Company: Plaid

Molly Graham does a look back, look forward every month or two, or at the end of a project — whatever milestone that makes the most sense for an employee’s role. She asks them to look back on a project that they just finished and run through these questions:

Look back:

• What did you like about that? What felt good?
• What did you hate about it?

… [ Read more ]

Author: Molly Graham | Source: “6 Counterintuitive Rules for Being a Better Manager — Advice from Lambda School Quip & Facebook” | Original Publication: First Round Review | Subjects: Human Resources, Management, Organizational Behavior

Jay Desai has FOMU. As a first-time founder and CEO of health technology startup PatientPing, he’s got a healthy fear of messing up. This anxiety especially bubbles to the surface when it has to do with his team — now over 100 employees — and particularly the seven who report directly to him. He’s seen too many immensely talented and productive teams stall because of … [ Read more ]

Author: Jay Desai | Source: “The Indispensable Document for the Modern Manager” | Original Publication: First Round Review | Subjects: Human Resources, Management, Organizational Behavior | Company: PatientPing

We started a weekly coffee break with our CEO where six people get to sign up to informally discuss a specific topic with her. Not only does this give employees valuable face time with her, but it’s also been fantastic for Julia because it’s a new way for her to talk to a broader cross-section of the team and get their thoughts on topics that … [ Read more ]

Author: Terra Carmichael | Source: “Staying Connected is Key to Your Startup’s Survival — Here’s How to Nail Internal Comms” | Original Publication: First Round Review | Subjects: Corporate Governance, Management | Company: Eventbrite

We’ve rolled out a weekly(ish) email for leaders at Eventbrite that summarizes all the things they need to be thinking about in terms of managing and messaging to their team. We break it down into a few sections: things to know, things to do, things to share. It sounds simple, but let’s be real, leaders are an important and expensive investment, so you want to … [ Read more ]

Author: Terra Carmichael | Source: “Staying Connected is Key to Your Startup’s Survival — Here’s How to Nail Internal Comms” | Original Publication: First Round Review | Subjects: Management, Organizational Behavior | Company: Eventbrite

If a benefit, perk or experience is created for your in-office team members, find a way to create parity for those who aren’t in person. That means mailing items given to your in-office team to remote workers — or if you cover lunch for your in-office team, send your remote team a gift card or stipend for food delivery. […] If your leadership team has … [ Read more ]

Author: Bob Moore | Source: “This Founder Built Startups in 2008 2016 and 2018. Here’s What He’s Learned About Resiliency” | Original Publication: First Round Review | Subjects: Human Resources, Management, Organizational Behavior

As outlined in the [company’s] Day One Document, a hire sends an “Introduce Yourself” email at the end of the first day. It’s a scripted greeting to the company from the new hire sharing a bit of background and trivia. “Everyone who starts with the company sends one out. It also includes a photo and a link to three questions on Barista, Percolate’s internal Q&A … [ Read more ]

Author: Noah Brier | Source: “Our 6 Must Reads for Onboarding Tactics That Help New Hires Succeed (and Stay)” | Original Publication: First Round Review | Subjects: Human Resources, Organizational Behavior | Company: Percolate

You can attract more diverse applicants if you avoid using male pronouns and stereotypically masculine words or attributes when outlining desired qualifications. Tools like Textio can help identify if language in job descriptions is potentially disqualifying.

Source: “The Best Advice We Overheard at First Round’s CTO Unconference” | Original Publication: First Round Review | Subjects: Hiring, Human Resources

Consider giving new recruits a small project they can accomplish during their first month on the job. Have them all spend five minutes presenting whatever it is they did at the next All Hands following their first day. It’s an opportunity to make immediate impact and introduce themselves to everyone in a positive light. It’ll also build camaraderie between folks who started within the same … [ Read more ]

Subjects: Human Resources, Management, Organizational Behavior

An event loop is a management checklist to run through periodically — every day, week and month. “The objective is to ensure you’re making time for the important activities that can get lost in the noise. The weekly and monthly ones are particularly tough because you cycle through less frequently, but they’re as important to make a habit.” Here’s an example of an event loop … [ Read more ]

Author: David Loftesness | Source: “This 90-Day Plan Turns Engineers into Remarkable Managers” | Original Publication: First Round Review | Subjects: Management, Productivity/Work Tips

A failure rate is the number of times your company is unable to deliver on its promise. A failure rate is a shared operational metric for all businesses — not just security. “To get the failure rates for your company, find them in each department first. Every function will have a different failure rate to assess their work. For customer experience it’s how many times … [ Read more ]

Author: Lloyd Tabb | Source: “I’m Sorry But Those Are Vanity Metrics” | Original Publication: First Round Review | Subjects: Customer-Related, Management, Operations | Company: Venmo

Every time Lloyd Tabb finds an outlier in Looker’s user base he looks up the customer’s contact information and calls. During the early years, he did this daily. “I call people because I want to know how they feel using our software. If they aren’t using Looker, I want to know why. Is there something wrong? Are they stuck? If they are active users, I … [ Read more ]

Author: Lloyd Tabb | Source: “I’m Sorry But Those Are Vanity Metrics” | Original Publication: First Round Review | Subjects: Customer-Related, Market Research | Companies: LiveOps, Looker

One hurdle to people doing and saying any of these [relationship enhancing] things is that they don’t feel comfortable enough with their colleagues to even start. Scott Crabtree ran into this at Intel when his division reorganized and he suddenly had to work with people he didn’t know very well. Things got competitive and confrontational fast, and he felt his happiness and productivity drop in … [ Read more ]

Author: Scott Crabtree | Source: “Here’s Why Founders Should Care about Happiness” | Original Publication: First Round Review | Subject: Organizational Behavior | Company: Intel

When you say thank you, you increase your own happiness. I know of one executive who puts 10 pennies in his left pocket every morning. Every time he thanks someone or expresses gratitude, he moves a penny to his right pocket. He won’t go home until his left pocket is empty. Whatever you need to do to remind yourself to say positive things at work, … [ Read more ]

Author: Scott Crabtree | Source: “Here’s Why Founders Should Care about Happiness” | Original Publication: First Round Review | Subjects: Management, Organizational Behavior

Claire Hughes Johnson, COO of Stripe, occasionally finds it helpful to plot members of the team on a Venn Diagram with three circles: People who are good at their work, people who are making great impact, and people who love what they do. The ideal employee fits into all three circles. Make a list of all the people who fall into this bucket. What other … [ Read more ]

Author: Claire Hughes Johnson | Source: “To Grow Faster Hit Pause — and Ask These Questions from Stripe’s COO” | Original Publication: First Round Review | Subjects: Hiring, Human Resources | Company: Stripe